Business Intelligence Engineer

ADCI - Karnataka | Posted 14-01-2022

Bengaluru (Web Programmer)

  • Bachelor's degree in Math, Finance, Statistics or related discipline.
  • 5+ years of professional experience in analytics, machine learning, software development or related fields
  • Existing knowledge of AWS platform and services such as S3, Redshift, DataLakes, ETL
  • Proficient in SQL, C++, Java, Databases
  • Demonstrated ability to work effectively with Data Engineers and BI Engineers to mine the right data sources efficiently and accurately
  • Hands-on experience on managing complex and diverse data sources on a regular basis
  • Detail-oriented with aptitude for solving unstructured problems.
  • Excellent oral and written communication skills including the ability to communicate effectively with both technical and non-technical stakeholders.
  • Experience with data visualization using Tableau, Quicksight, Qlik, MicroStrategy, PowerBI or similar tools
  • Ability to take complex business problems and translate them into clear and accurate results
  • Proven analytical and quantitative skills and an ability to use hard data and metrics to back up assumptions, develop business cases, and complete root cause/ analyses

Job summary

Job Description- We are looking for an outstanding Business Intelligence Engineer (BIE) to join us in COGO Customer Service team. This role requires an individual with deep technical experience, excellent leadership skills, outstanding business acumen and the breadth to work directly with Product, Machine Learning, Operations, Finance and Software Development teams. The successful candidate will be a self-starter comfortable with ambiguity, with strong attention to detail, and a proven ability to work in a fast-paced and ever-changing environment. Key Responsibilities Include- - Deliver business insights which help drive improvement in our defect metrics and drive customer satisfaction across Amazon India and other operating units
  • Retrieve and aggregate data from multiple sources into a digestible and actionable format to drive change via new analytics and ML initiatives
  • Work closely with Business and Software team to build data pipelines to support ML models’ design, implementation and deployment in production
  • Collaborate with functional, business and technology leaders to deliver analytical solutions that address customer and associate problems, to build scalable decision support tools and to automate reporting an analytics insights generation
  • Support Program, Product, ML and other cross-functional team in excecution of analytical initiatives.
  • Scope, document and submit requirements for systems changes, backed up by business case and impact analysis.
  • Evaluate, process and analyze the customer data with a variety of tools to reveal the insights that they contain
  • Work with program and products team to make use of insights to drive customer experiences
  • Develop relevant and defensible metrics and KPIs that drive and track business strategy
  • Define and develop dashboards and visualization for key metrics and KPIs
  • Experience in e-commerce / on-line companies
  • Master’s degree, MBA or equivalent experience in Computer Science, Information Systems, or related business field.
  • Ability to manage multiple competing priorities simultaneously and drive projects to completion
  • Experience developing Python applications in a production environment
  • Experience building and maintaining data pipelines and warehouses for ML systems
  • Experience of modelling techniques and methods.